Felicia has been trained to cover the front office administrative and back office clinical assistance. Her overall life’s work experience in the service industry has allowed her to adapt to this service based team. Felicia has been a dedicated and very capable member of Team Crais. For the past 7 years her exuberance and desire to make sure that our patients have a most favorable experience in our office is her hallmark quality. Her knowledge of aesthetic procedures and products, along with her interpersonal skills make Felicia not only integral to our patients satisfaction, but to our ongoing growth and development.
Robyn has been a valuable member of our team for 3 years. She, like Felicia and Sharon, is responsible for all activities in the front (administrative) office as well as in our clinical office. She has worked in the medical field for 20 years. She is a CNA and a former EMT, receiving her CNA at CSI and her EMT certification at UCLA. She then worked for 4 years in Seattle as an EMT. After moving to the Wood River Valley, Robyn began working as a clinical health coordinator at SLWRH. For 12 years she focused on the front desk coordination of the ER, MED Surg, and OB departments of the hospital. She then took a break from the medical field and was a substitute teacher for 6 years at WRHS. Robyn’s EMT, CNA, and Unit Coordinator training has given her the expertise to assist patients, staff, and Dr. Crais with virtually all areas of our practice. Robyn’s demeanor is always that of being helpful and professional with a quick, caring, and beautiful smile.
Sharon has been a most loyal and dedicated member of Team Crais for 14 years. During this time, Sharon has learned and performed front office management as well as clinical assistantship helping Dr.Crais with in-office patient care. Sharon has also achieved certification as a COSMEDIX SKIN CARE SPECIALIST, thereby allowing her to consult with patients regarding facial skin issues as well as treating patients with a variety of skin peels. Her skin care training, as well as 14 years experience in this office has given Sharon a broad understanding of patient interest, allowing her to establish excellent rapport and render them quality care. Sharon is compassionate and caring, and is a most competent team member.
Stephanie is our newest Team Crais member. She has worked thus far primarily in the front office, specifically focusing on Web presence and education. She has performed that job and is evolving into an exceptional office assistant. Stephanie brings many skills to our team, based on 8 years experience as sole owner of diVine restaurant and wine bar and many other years as a private chef. She brings positive, joyful energy to the team and to all daily challenges. Her skill development always rises to the occasion. She is one remarkable business, and clinical team player, who embraces leadership in the finest fashion.